Privacy Policy

1. General Provisions

1.1. This Privacy Policy describes what data is collected when using moto-asia.com, how it is used, stored, transferred, and protected.

1.2. The data operator for the purposes of operating the website is Andrey Sergeevich Posokhov. Contact for privacy and data processing inquiries: info@moto-asia.com.

1.3. By using the website, registering an account, publishing listings, sending messages, leaving reviews, or otherwise interacting with the service, the user confirms that they have read this Policy.

1.4. The website is not intended for persons under 18 years of age. If the Administrator becomes aware that data of a person under 18 has been obtained without proper grounds, such data may be deleted.

2. What Data We Collect

2.1. We may collect the following categories of data:

• registration and contact data: name, email address, phone number, and other contact details the user provides;
• account and profile data: user role, profile details, images, settings, and account activity history;
• listing and partner profile data: descriptions, photos, rental terms, availability, and other information the user publishes on the website;
• chat data: message text, technical message data, translation status, communication history, and related metadata;
• review, complaint, and support request data;
• technical data: IP address, request date and time, device type, browser, operating system, interface language, pages visited, on-site actions, cookies, and other session, security, and preference identifiers.

3. Purposes of Data Use

3.1. We use data for the following purposes:

• registration and account maintenance;
• providing website functionality;
• publication of profiles, listings, reviews, and other materials that the user chooses to make available through the website;
• enabling communication between users through chat;
• automatic translation of chat messages;
• moderation, abuse prevention, complaint investigation, fraud detection, and service security;
• communicating with users regarding accounts, requests, complaints, and website operation;
• technical administration, error diagnosis, infrastructure protection, and backups;
• analysis of the website's technical operation and improvement of structure, interface, performance, and content;
• compliance with applicable law and protection of the rights and legitimate interests of the Administrator and third parties.

4. Legal Bases for Processing

4.1. Data may be processed on one or more of the following bases:

• necessity to perform a contract with the user or provide a service requested by the user;
• the Administrator's legitimate interest in operating the website, ensuring security, moderation, and improving the service;
• the user's consent where such consent is required by applicable law;
• compliance with obligations established by applicable law.

5. Chat and Automatic Translation

5.1. If a user uses chat, message text and the minimum accompanying information necessary may be transferred to an external AI-based machine translation API provider for automatic translation of messages.

5.2. Such translation is a technical function of the service and may be inaccurate. Users must independently verify all material terms of any deal.

5.3. We may store original message text, translated text, translation processing status, and related technical data necessary for operation, debugging, moderation, and chat security.

6. Technical Cookies and Local Identifiers

6.1. The website uses technical cookies and other local identifiers necessary for authorization, session maintenance, security, remembering selected interface settings, and the basic functioning of the interface.

6.2. The website does not use Google Analytics or other third-party analytics or advertising trackers that are installed on the user's device through website pages.

6.3. If non-essential analytics or marketing tools are enabled on the website in the future, the procedure for their use and, where required, obtaining consent will be reflected in the current version of this Policy.

7. With Whom We May Share Data

7.1. We may share data with:

• hosting providers and infrastructure or technical contractors that support the website;
• email, notification, security, backup, and administration service providers;
• external APIs and AI-based machine translation providers for processing chat messages;
• consultants, lawyers, accountants, and other contractors to the extent necessary to support the service;
• public authorities, courts, law enforcement agencies, or other persons where such transfer is required by applicable law or necessary to protect the rights and legitimate interests of the Administrator.

7.2. We do not sell users' personal data as a standalone product.

8. Cross-Border Transfer and Storage Location

8.1. The website is intended for international use. Because of this, data may be processed, transferred, and stored outside the user's country.

8.2. The website's technical infrastructure may be located in Singapore, and certain contractors and external services may process data in other jurisdictions as well.

8.3. By using the website, the user understands and accepts that their data may be transferred to and processed in countries whose data protection rules may differ from those of the user's country.

9. Retention Period

9.1. We retain data no longer than necessary for the purposes for which it was collected, unless longer retention is required for security, dispute resolution, complaint handling, compliance with law, or protection of the Administrator's rights.

9.2. As a general rule:

• account and profile data are retained while the account remains active and for a reasonable period after closure;
• chat messages, complaints, and related logs may be retained after communication ends for moderation, security, and dispute resolution;
• reviews may be retained while they are displayed on the website and for a reasonable period after deletion;
• technical logs and service diagnostics data may be retained for the period necessary for security, diagnostics, and analysis of website operation.

10. User Rights

10.1. The user may contact info@moto-asia.com with a request:

• for access to their data;
• for correction of inaccurate data;
• for deletion of data if further retention is no longer necessary or there are no legal grounds for processing;
• for restriction of processing where provided by law;
• to withdraw consent where processing is based specifically on consent;
• to object to processing where such a right is provided by applicable law.

10.2. We review user requests within a reasonable time, taking into account the nature of the request, the volume of data, and applicable legal requirements.

10.3. We may request additional identity verification where necessary to protect data and prevent unauthorized access.

11. Security

11.1. We take reasonable organizational and technical measures to protect data from unauthorized access, loss, disclosure, alteration, and destruction.

11.2. At the same time, no method of transmitting data over the internet and no method of storing data can be considered absolutely secure, so absolute security is not guaranteed.

12. Public Data

12.1. The user understands that data voluntarily published by the user in listings, profiles, messages, reviews, or other public sections of the website may be available to other users and third parties depending on the settings and functionality of the website.

12.2. The user should not publish through the website any data they are not prepared to disclose in connection with using the service.

13. Changes to the Policy

13.1. The Administrator may amend this Privacy Policy.

13.2. A new version becomes effective from the moment it is published on the website, unless a different date is specified in that version.

13.3. Continued use of the website after publication of a new version means the user accepts the updated Policy.

14. Contact

For all questions related to this Privacy Policy and data processing, please contact info@moto-asia.com.